Release 5.10 was last modified: May 19th, 2017 by Mark Krake
An ERP system has to integrate and streamline diverse business processes which may be highly complex in themselves – and this complexity can work its way into the management system. Small wonder then, that ERP implementation has gained a reputation for being something of a nightmare. There are several challenges to meet, but there are ways to overcome them.
Clever businesses have always understood the importance of customer retention. While winning new clients is essential for growth and long-term security, existing customers already have a track record of buying your products and services – they appreciate your brand. It is, therefore, unsurprising that it costs up to seven times more to win a new client than it does to retain one. Retaining clients for longer while maximizing their spend means improving customer lifetime value.