Pricing models and editions


  • Connector.

    ERP support

    For the installation and implementation of metasfresh, make sure that you have the best experts by your side when you need them. Do you need assistance for metasfresh features? Would you be interested in tips and suggestions on how to ideally represent and display processes in metasfresh? Our experts enjoy sharing their know-how – wouldn’t you be interested in being updated on the latest features? Sign up for our support package. With the team that built metasfresh by your side, you can be sure that you will never be alone in tricky situations.

Community

FREE

.
  • metasfresh full version
  • free updates
  • 30-day free installation support**
Download

Professional

€49

per user and month*

  • metasfresh full version
  • free updates
  • 30-day free installation support**
  • Vendor guarantee
  • Free support Mon – Fri 8 am – 6 pm
  • Response time within one working day
  • Free participation in 2 webinars per year
Order now

Unlimited

€159

per user and month*

  • metasfresh full version
  • Free updates
  • 30-day free installation support**
  • Vendor guarantee
  • Free support Mon – Fri 7 am – 7 pm
  • Free 24/7 emergency hotline
  • Response time within 15 minutes
  • Free participation in 4 webinars per year
Order now

* Price plus VAT
** For installation on server operating systems Ubuntu 14.04 and 16.04 (32/64 bit)

Notes on the editions

  • Connector.

    metasfresh full version

    The full version of our metasfresh ERP software is included in all editions. There are no features that are released only in higher editions. You have the entire range of functions at your fingertips, from the word go.

  • Connector.

    Free updates

    We periodically provide updates including releases pertaining to the new functions or bug fixes. You can download and use these updates for free.

  • Connector.

    Vendor guarantee

    Have you found a bug? We perform thorough and intensive tests before every release. Nonetheless, we request you to inform us immediately if, despite our precautions, you detect a bug in the functions used by you. It goes without saying that such issues have top priority and we shall fix this problem straightaway.

  • Connector.

    Free installation support

    Contact us for any assistance you may need in installing metasfresh. You have a 30-day free support offer for installing metasfresh on Ubuntu.

  • Connector.

    Free support

    Through our support chat channel, you can get instant access to our metasfresh team who will immediately get down to finding a solution. This way, you lose no time through delayed email communication.

  • Connector.

    Free 24/7 emergency hotline

    Do you have a problem outside the agreed support hours? No need to worry. For urgent cases, we have set up a 24/7 standby service that you can contact at a dedicated telephone number.

  • Connector.

    Response time

    The response time specifies the time limit within which we can guarantee a customer feedback on a particular support case. Select our Enterprise or Unlimited Edition if you prefer to have a privileged and fast response time.