Pricing models and editions
For the installation and implementation of metasfresh, make sure that you have the best experts by your side when you need them. Do you need assistance for metasfresh features? Would you be interested in tips and suggestions on how to ideally represent and display processes in metasfresh? Our experts enjoy sharing their know-how – wouldn’t you be interested in being updated on the latest features? Sign up for our support package. With the team that built metasfresh by your side, you can be sure that you will never be alone in tricky situations.
Notes on the editions
metasfresh full version
The full version of our metasfresh ERP software is included in all editions. There are no features that are released only in higher editions. You have the entire range of functions at your fingertips, from the word go.
We periodically provide updates including releases pertaining to the new functions or bug fixes. You can download and use these updates for free.
Have you found a bug? We perform thorough and intensive tests before every release. Nonetheless, we request you to inform us immediately if, despite our precautions, you detect a bug in the functions used by you. It goes without saying that such issues have top priority and we shall fix this problem straightaway.
Free installation support
Contact us for any assistance you may need in installing metasfresh. You have a 30-day free support offer for installing metasfresh on Ubuntu.
Through our support chat channel, you can get instant access to our metasfresh team who will immediately get down to finding a solution. This way, you lose no time through delayed email communication.
Free 24/7 emergency hotline
Do you have a problem outside the agreed support hours? No need to worry. For urgent cases, we have set up a 24/7 standby service that you can contact at a dedicated telephone number.
The response time specifies the time limit within which we can guarantee a customer feedback on a particular support case. Select our Enterprise or Unlimited Edition if you prefer to have a privileged and fast response time.